Delivery & Returns


  • Medium & large orders, including seals, will be shipped via APC tracked delivery. To obtain your tracking number please contact
  • Small items such as spare parts and accessories will be shipped via Royal Mail 2nd class delivery and take between 3-5 working days.
  • All orders will be processed and dispatched within 48hours.


All return items should be posted to:

Aqata Ltd,

Unit 20 Greenfields Business Park,


LE10 1BB

  • Any defective or faulty items will be refunded in full within 10 working days, including the cost of shipping.
  • Should you wish to return any non-faulty items for refund, items must be in original packaging and in saleable condition and returned within 14 days of order.
  • We will process your refund within 10 working days of receipt and inspection of the items, minus the original shipping cost.
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